FREQUENTLY ASKED QUESTIONS

You Asked, We Answered

DO YOU SELL GIFT CARDS?

Yes

WHAT ARE THE PAYMENT OPTIONS?

Paypal / Sumup (credit card)

WHAT IS YOUR RETURN POLICY?

I gladly accept returns, exchanges and cancellations

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

Request a cancellation: before item has dispatched

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.